Useful information concerning your reservation
Book with peace of mind and enjoy your stay.
Covid-19 Cancellation Terms
In light of the ongoing uncertainty we have implemented the following changes to our cancellation policy.
Should guests not be able to travel due to the following COVID-19 related scenarios in the period of 10 days preceding the booking or for the period of the booking itself:
- If the FCO or government in the country of origin of the party leader is advising against all but essential overseas travel.
- If travel or border restrictions in France (ordered by the French government in response to COVID 19) mean that the party leader cannot reach Chamonix
- If the resort of Chamonix is ordered to close for winter sports activities (if the lift system is closed)
- If we are unable to accommodate your group in the chalet you have booked due to an outbreak of COVID-19 within the property of Les Rives d’Argentière.
Clients will be entitled to one of the following:
- Roll over the same booking for the same chalet in 12 months time
- Request a 100% credit for any future booking which is valid from 18 months from cancellation
- Request a 100 % refund in case of one of the 4 elements above
General terms and conditions of booking
- Security deposit of 25% of the rental price.
- Down payment of 30% required.
- Balance due 1 month prior arrival.
- check-in from 4pm to 7pm, check-out from 8am to 11am.
- Keys are handed over in the chalet.
- Late arrival policy: please contact us prior arrival.
Also worth knowing
- Children are welcome, baby cots on demand, 1 cot maximum per bedroom.
- Pets are allowed on demand.
- The parking is free and private.
- Wifi connection is available in the full hamlet, the code will be given on your arrival day.
- Credit cards accepted : American express, Euro/Visa, Mastercard